What you're buying, what you're not, and how cancellation works.
These services are provided by Owen Degelman, trading as 9Performance, contactable at owen@9performance.ca.
I am not a licensed football agent or intermediary. I do not represent players, approach clubs on anyone's behalf, negotiate contracts, or arrange trials. Nothing I sell is a placement service.
An assessment is an informed professional opinion, not a prediction. Nobody can guarantee a trial, a contract, a scholarship or a level, and I don't.
Submitting a form on this site is a request, not a purchase. Nothing is charged from it. I reply to confirm what you need, and a contract exists once I've accepted your order and payment has been made.
Prices are shown in US dollars. Any tax that applies will be shown on your invoice.
If the footage you provide isn't good enough to assess, you get a full refund. I will not produce a report from footage I can't properly see, because that undermines the only thing this service is worth paying for.
In practice I'll tell you as soon as I've looked at it and give you the choice: send a replacement, or take your money back. You don't have to argue for it.
Once a report has been delivered on the basis of usable footage, it has been provided as described. An assessment you disagree with isn't a faulty assessment — an honest read is what you're paying for, including when it isn't the read you hoped for. If you think I've got a fact about your footage wrong, tell me and I'll look again.
As a consumer buying at a distance you normally have 14 days to change your mind. Because these are digital services prepared specifically for you, you're asked to confirm that you want work to start immediately and that you understand you lose that right once the work has been delivered in full. Before delivery you can still cancel and be refunded.
Calls can be rescheduled free of charge with at least 24 hours' notice. Given the time difference between Europe and North America, tell me as early as you can and I'll work with you.
Monthly coaching renews each month until you cancel. You can cancel at any time and it stops at the end of the month you've already paid for.
You confirm that you have the right to share any footage you send me, and that where the player is under 18 you are their parent or legal guardian. I use it only to prepare your assessment.
Reports, plans and session material I produce remain mine, and are licensed to you for your own use. Please don't resell them or publish them as your own work.
For any player under 18, the agreement is with the parent or legal guardian. They place the order, they receive the work, and communication about the player goes through them.
I'll provide these services with reasonable skill and care. What I can't be responsible for is the outcome of a football career — whether a player is signed, selected or released depends on far more than an assessment or a plan.
Nothing here affects the statutory rights you have as a consumer in your own country.
