What I collect, why, how long I keep it, and how to make me delete it.
This site is operated by Owen Degelman, trading as 9Performance. I decide what happens to the information collected here, and I'm the person you deal with about it. You can reach me at owen@9performance.ca.
| What | When | Why |
|---|---|---|
| Name, email, player name and age, club and level, position | When you submit an order, booking or waitlist form | To reply to you and deliver what you asked for |
| A link to match footage that you provide | When you request a development report | To carry out the assessment |
| Whatever you write to me, and my replies | Email and messaging | To answer you and keep a record of what was agreed |
I ask for these because I need them to do the work. I don't collect anything for marketing, I don't build profiles, and I don't sell or share your information with anyone.
Payments are handled by Stripe. When you check out, you're on Stripe's secure payment page, and your card details go directly to Stripe — I never see or store them. Stripe passes me only what I need to fulfil your order, such as your name, email and what you bought.
I work from links you already control, not from files you upload. I don't download your video and I don't keep copies. Once an assessment is finished, the link is removed from my working notes.
Where a player is under 18, the parent or legal guardian is my client. They place the request, they consent to the footage being reviewed, and they receive the finished report. Communication about a young player goes through that adult.
I run this on my own, with a small number of services doing work on my behalf:
These are established providers operating under their own data protection commitments. Using them means your information may be stored or processed outside your own country. If I add another service, it will be named here before it starts handling anything of yours.
This site sets no cookies. There is no analytics, no advertising pixel, no embedded video, no chat widget, and no social media tracker. Even the fonts are served from this site rather than loaded from a third party, so visiting doesn't quietly tell anyone else that you were here. That's why you weren't asked to accept anything when you arrived.
You can ask me for a copy of what I hold about you, ask me to correct it, ask me to delete it, or object to what I'm doing with it. Where you've given consent, you can withdraw it at any time.
Email owen@9performance.ca and I'll deal with it. You don't need to give a reason, and it costs nothing. If a parent asks me to delete everything relating to their child, I do it without asking why.
If you think I've handled your information badly, you're entitled to complain to the data protection authority in your own country.
If anything here changes — particularly if I add a payment provider or scheduling tool — this page gets updated first.
